Hello
We have a scenario is our current implementation for integrating On premise SAP ECC with C4C.
In the current project our client has maintained employee records as ERP customers ( assigned to a Separate Account group).
We would like to replicate this ERP employees ( modelled as Customer records) into C4C as employees , so that they are visible under the work center people.
Can some one describe the what all configuration changes are required on C4C side , HCI iflow, Code list mappings, and any BADI implementation on SAP ERP on prem side.
In the ID mapping section I do see the mapping of "ERP Employee ( modelled as customer master records) available. which I understand will be required to map the C4C employee ID and the ECC Customer number / ID of these ERP employee/customer records.
If you have any documentation or steps by step guide which can help.
I could not find any information on these process in the QSG for integration.
Please advise
Regards
Thanks
Piyush Gandhi