I did a retrieve of the crystal reports again this morning and I noticed that when I first pull up the statistic report in webi that shows the start time, the first time I run the statistic report, it shows one start time and when I did a refresh of the statistic report about 1 minute later, I see another start time with a difference of 30 seconds.
My hunch is that the report has not finish retrieving all the records as it spans to a couple of pages. The first start time with the View event is displayed when the report starts the retrieve and the second start time shows after it has completed the retrieve of all the records. The Retrieve entry only shows one start time but to my surprise, it shows an entry for refresh even if I did not do a refresh of the report.