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Re: Connecting multiple ECC to CRM client being different - any risks

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Hello Rahul,

 

one of our customer is running similar scenario without any problem. They have 2 CRM clients in the same system and 2 client in production system. We have even connected a single instance of SAP Contact Center (aka BCM) and it works without any problem.

 

The key thing is that you don't break the cardinality rule 1:1 of logical systems. And be very careful with developments, of course...

 

I think the multiple backed scenario does NOT apply here, because that is about 1:N.

 

Regards,

 

Dawood.


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