From the CrystalReports2013ProcessingServer's properties in CMC, can you please
- Check "Viewer Refresh Always Yields Current Data" checkbox
- Set "Database Records Read When Previewing or Refreshing (0 for unlimited)" to 0
and from the CrystalReportsCacheServer's properties in CMC
- Check "Viewer Refresh Always Yields Current Data" checkbox
So that we can be sure there is no restriction on the CrystalReports2013ProcessingServer on data fetching.
Regards,
Jin-Chong