Experts,
We're having some trouble getting TabControl working on Boyum, or even coming up at all to begin with. Does anyone here have any experience with this AddOn? You've supposed to be able to hold CTRL + Shift + Double Click on a System from and re-order the tabs by using a "recording" method of some sort as shown in the video below, but we can't seem to get the interface to even come up at all.
Tab Control - The Basic - YouTube
We've disabled all other AddOns to ensure that they aren't intercepting Mouse Click or Keyboard events, and it's still a no-go. It's almost as if even though we have Boyum installed and running, the Tab Control feature just isn't there at all. We have Boyum Usability Package version 2014.02, SAP version 9.02.230 PL 13.
Something that makes me suspicious is that I noticed that we seem to be missing some UDFs that are shown in the original video linked above. I understand that different versions of an AddOn may have different UDF settings, but I wouldn't think that the UDFs would just disappear. Here is a screenshot of the "official" UDF list from the video:
And here is a screen shot of our UDF list:
Notice that BOY_61_TABCONTROL is missing from our list, along with a few others.
Boyum says to contact our SAP Partner, but our SAP Partner charges for support on issues like these, so... any ideas?